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Common problems for Connectivity Issues
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Changing network provider and installing it onto HP2630 printer

 

5 REPLIES 5
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@Eddiejh

 

Welcome to the HP support community.

 

Could you elaborate on the issue you are facing with the printer for a better understanding?

Sandytechy20
I am an HP Employee

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 I moved house and could not get broadband for nearly two weeks. That meant that my printer could no longer communicate with HP. When I eventually got connected, I had trouble getting the new WiFi  as it would not accept it.  I was advised to go to HP123 which helped me install it. So all is well now. Thank you.

 

 

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@Eddiejh

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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Hi Sandytechy20,

Thanks for that, I will be glad to get help again if needed.  

@Eddiejh

 

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@Eddiejh

 

You are welcome.

Sandytechy20
I am an HP Employee

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