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Common problems for Connectivity Issues
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‎05-15-2023 12:56 PM - edited ‎05-15-2023 12:56 PM

HP Recommended

My router is B715s-23c and I have setup wireless network for "WPA/WPA2-PSK". Any other device can connect to my network except the printer. If I change to "WEP" or no-encryption it can connect. 

 

What could be the problem with "WPA/WPA2-PSK"? According to the specification it should support "WPA".

 

best regards,

Thomas

 

P.S. Same for WPS connection method and "convert USB device to wireless connection".

Category:
1 REPLY 1

‎05-18-2023 02:09 PM

HP Recommended

Problem solved. In my local network in addition to B715s-23c I have UAP-NanoHD and both broadcast WiFi with same SSID on 2.4. The printer is closer to B715s-23c and it tried to connect to it but always failed. Then (by accident) I disabled the Routers WiFi (B715s-23c) and then the printer connected to UAP-NanoHD. This works now. 

 

In the end I can't say what was the problem. Two explanations:

- Several devices broadcast WiFi with same name

- Or: Printer can not work with B715s-23c

 

 

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