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‎09-29-2022 08:34 PM

HP Recommended

We got a new wireless router  everything is connected to it but our HP ENVY Pro 6455 printer.  I've followed all of the instructions but HP won't take the password to our router.  I even let it automatically try to connect to it.  Nothing.  Can anyone out there help me with this?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-17-2022 06:50 AM

HP Recommended

@Swanette

 

Welcome to the HP support community.

 

I understand that you are trying to connect the printer to the new router, I am glad to assist you.

Restore the printer to the original network settings

  • On the back of the printer, press and hold the Wireless button for at least three seconds.

Connect the printer using the HP Smart app

Follow the steps mentioned on page number 26 in this user guide:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎10-17-2022 06:50 AM

HP Recommended

@Swanette

 

Welcome to the HP support community.

 

I understand that you are trying to connect the printer to the new router, I am glad to assist you.

Restore the printer to the original network settings

  • On the back of the printer, press and hold the Wireless button for at least three seconds.

Connect the printer using the HP Smart app

Follow the steps mentioned on page number 26 in this user guide:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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