HP Envy 120 Connectivity

[JLOB]

I have a few printers on my home, among which are an HP 1606DN laserjet, and an HP Envy 120, which in my opinion, was the best printer HP ever made, as long as it worked!  I’ve been through four of them over the years (I usually keep a spare) but they’re hard to come by anymore.  Basically, the scanner just dies.  The print portion lives on. 

I’m apparently not the only one who covets this printer.  I found four on-line a few minutes ago.  One was “used” at $495.  Another was “new” at $465, and the other “new” one is priced at $750!  Not bad for a printer that was less than $100, out of the box not too long ago.  (If anyone at HP is listening here, might be a good idea to resurrect this puppy once your quality control people are happy!)

Anyway, my problem is connectivity.  My surviving Envy 120 is connected to our home wireless network.  It can be easily accessed from five PC’s in our home plus three Android phones and two tablets.   My personal laptop, however, has lost the ability to connect (sort of).  I can (and did) reinstall it twice.  Once the installation found it on its own.  The second time I had to enter the IP address.  The install ends successfully, and all is apparently OK.  If I the try to print a page, I’m told that the printer is not connected to the network.  Yet ten or fifteen minutes later, the page prints just fine.  It’s sporadic though.  Sometimes it prints, other times nada. 

If I install to the IP address, the printer performs as advertised.  That’s only good until the IP address changes.  And then we start over again.

Does anyone have any thoughts as to why this might happen, and more importantly, what I might do to prevent it?

Any, and all, contributions to my sub-par knowledge base will be gratefully accepted, and appreciated.

Thanks for listening.

JLOB

[Echo_Lake]

@JLOB

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, 

Since you have already tried most of the troubleshooting steps to resolve the issue and as we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.