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Locked

‎02-12-2023 11:52 AM

HP Recommended
Product: HP Envy 4512
Operating System: Microsoft Windows 11

Wanted to turn on AirPrint to print from my iPhone.  In a browser window on my computer I entered the IP address of the printer and got the HP Envy 4510 Series Embedded Web Server window.  All of the boxes (Energy Save Mode, Web Services, Printer Update, etc.) say "This Feature has been locked by the Administrator."  I am the administrator of my computer, and I installed the printer.  I've tried every username/password I've ever used and they are all rejected.  Is there a way to reset the mysterious administrator account?  

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