• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎01-04-2023 03:54 PM

HP Recommended
Operating System: Microsoft Windows 11

My Hp Envy 6055 inkjet prints fine; however, it keeps dropping offline especially after I reboot. I have to run the print doctor to fix. This is a chronic issue in my windows 11 laptop.

1 REPLY 1

‎01-05-2023 01:21 AM

HP Recommended

Make sure the correct ink or toner cartridges are installed and the printer has sufficient ink or toner for your print job. Make sure no error messages or blinking lights display on the printer control panel. Resolve any errors before you use the printer. Restart the printer to clear any error states

 

 

Regards,

Will

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.