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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- HP Envy Photo 7800

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Common problems for Connectivity Issues
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06-14-2024 05:20 PM
Product: HP ENVY Photo 7858 All-in-One Printer
Operating System: Microsoft Windows 11
Hello, I have a HP Envy Photo 7800, was working fine yesterday and today it is offline and I have tried all the tricks of unplugging, cartridges out, plugging back in and it tells me that it is a driver issue and I can't figure out how to fix that. Any help is appreciated!!
Thank you, Cheri
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