HP Envy Printer 5055 Stuck on Verifying

[Heily]

I turn on printer  I have HP Envy 5055, and it gets stuck on verifying  downloading. I tried unplugging power cord and hold power button for 15 seconds but it not working. There is a blue light turn on. How can I fix this?

[TEJ1602]

@Heily, Welcome to HP Support Community!

The only option left is to perform a full reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[dreamingvagabon]

Please send me instructions to do a full reset, HP 5055 - continues to say "verifying". I have tried holding the power for 15seconds while unplugged, it continues to show "verifying".

[sandytechy20]

@dreamingvagabon

Welcome to the HP support community.

I am sending you a private message with the steps to reset the printer which is particular for your printer model. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.