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‎06-08-2024 08:26 PM - edited ‎06-08-2024 08:27 PM

HP Recommended
Product: HP ENVY Pro 6455 All-in-One Printer

I moved to a new home and cannot get my printer to connect to my internet.  My internet light on the printer is blinking, but when I go to my HP Smart AP it cannot find the printer.  Any ideas?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎06-09-2024 01:56 PM

HP Recommended

So, I was able to solve this problem myself and wanted to post what I did in case it might help someone else 🙂  I had to set up a new HP Smart account with a different email address ( I used my husbands) it was then able to find the printer and I could connect to the WIFI.   

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1 REPLY 1

‎06-09-2024 01:56 PM

HP Recommended

So, I was able to solve this problem myself and wanted to post what I did in case it might help someone else 🙂  I had to set up a new HP Smart account with a different email address ( I used my husbands) it was then able to find the printer and I could connect to the WIFI.   

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