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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY 6432e All-in-One Printer
Microsoft Windows 10 (64-bit)

Recently lost connection to my wifi and couldnt figure out how to reconnect the printer. Then a few days ago moved to a diffrent appartment and thought it might solve the problem but no, nothing new.

It says in HP-smart app that its konfigured but not connected to wifi. Now i deleted the printer and tried to start all over but still it won't connect.

Is there any way to fully reset your account? and the printer? so i could just start all over. Worked like a charm first year so im a bit upset... 😞

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