HP Instant Does Not Work

[Chris051]

I would massively appreciate some support on this issue as unfortunately my printer is out of warranty and cannot access live chat therefore.

Some time back I connect my printer up via ethernet.  When I go to print something off my iphone, ipad the printer is listed there but when I try and print the airprint never actually works.  I have tried resetting apple devices, resetting network settings on printer, resetting printer back to factory settings and still it never works.  

What is going on and how can I fix it?

Thanks

[Raj_05]

Hi @Chris051,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that you're having issues with HP Instant. Here are some steps you can take to try to resolve the issue.

• Check your internet connection: Make sure you have a stable internet connection and that your device is connected to it. HP Instant requires an active internet connection to work properly.
• Restart your device: Sometimes a simple restart can help resolve software issues. Try restarting your device and see if that resolves the problem.
• Clear your browser cache and cookies: If you're using HP Instant through a web browser, clearing your browser's cache and cookies can help resolve issues.
• Update your web browser: Make sure you have the latest version of your web browser installed. Outdated web browsers can cause compatibility issues with HP Instant.
• Check for updates to HP Instant: If you're using the HP Instant software, check for any updates that may be available. Updates can often include bug fixes and other improvements that may help resolve the issue.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support