HP Laser Jet 135W

[wshah]

Can connect to HP app 

[sandytechy20]

@wshah 

Welcome to the HP support community.

Could you elaborate on the issue for better understanding?

[wshah]

Hi Sandy

Thank U for reaching out.
I’m able to setup using Windows laptop and the printer HP LJ135W able to be connected using WiFi.
The printer cannot be connected when using phone HP app via WiFi

I have deleted the app, reinstall yet cannot be connected.

Pls assist. Thank U

[sandytechy20]

@wshah 

Are you getting any errors?

[wshah]

It shows “No printer found”

[sandytechy20]

@wshah 

On which device are you using the HP app?

[wshah]

Hi Sandy

I've downloaded on 3 iPhones and 1 Oppo Android. All failed to connect. 
thanks 

[sandytechy20 · Accepted solution]

@wshah

Restore the wireless network settings on the printer

• You can revert the wireless network settings to the default values. 
• Press the (Menu) button > Network > Wi-Fi > Wi-Fi Default > Restore... on the control panel. 
• The machine starts restoring default wireless network settings.

Download and install the printer using HP Smart app

Here are the steps:- Click here

Keep me posted.

 If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[wshah]

Hi Sandy

Thank you for the guide, however the list U sent has been tried before I posted my question to the forum. 

FYI, I have total of 3 HP wifi printers, HP LaserJet 28W, HP InkJet 4K series Wifi too and now newly bought HP LaserJet 135W. 

I only faced issue with 135W not with other 2 which work flawlessly. 

I’m suspecting issue with the 135W not the iOS or any HP Smart App with other phone. 

Maybe I try 1 more time to hard reset the 135W printer. 

Pls share with me the guide to hard reset/restore for 135W as I’ve googled everywhere and couldn’t locate a straight forward answer. 

Thank you for your patience and guidance. 

regards

[sandytechy20]

@wshah 

I understand that you want to perform a reset on the printer.

You might have to perform a NVRAM reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.