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Common problems for Connectivity Issues
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HP Recommended
HP LaserJet Pro 200 color MFP M276nw
Microsoft Windows 11

Recently changed my router  now my printer will not connect to the new router via wireless.

I continually get the error "Invalid WPA Passphrase" with two options to "Continue anyway" ir "Restore Settings."

I have verified the password, authentification type, and encryption and they all match perfectly.

I just updated the firmware by connecting the printer via Ethernet cable to my network and am still getting the message.

Help!

4 REPLIES 4
HP Recommended

@banon

 

Welcome to the HP support community.

 

I understand that you are getting wireless connectivity issues, I am glad to assist you.

Refer the printer to factory defaults and connect the printer again to a wireless connection to fix the issue.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

I am having the SAME problem with the SAME, VERY SAME printer. I am on a Mac, however... Same error messages; I have tried reseting --- no luck! .... HELP!!!

HP Recommended

Sandytechy20... I hope your "private message" was successful for other users, and if so, can be shared!!  😉 Thanks!

HP Recommended

@jppp

 

Welcome to the HP support community.

 

I understand that you are getting wireless connectivity issues, I am glad to assist you.

Refer the printer to factory defaults and connect the printer again to a wireless connection to fix the issue.

You might have to perform an NVRAM reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.