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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- HP Laser jet 200 wireless

Create an account on the HP Community to personalize your profile and ask a question
12-16-2020 06:12 AM
I am not able to connect the printer to the wifi.
I tried to change the password in order to meet WPA typical requirements.
I tried even to use WPS process but it still doesn't work.
With the ethernet cable, the printer works well and with USB as well
I also upgraded the firmware to the last one available.
The router is a Zyxel W3-SAP 9676 and it is configured in WPA/WPA2-PSK
Do you have ideas on how to fix the problem?
01-31-2021 07:38 AM
Provide the complete printer model or product number for further assistance.
Follow these steps to find the printer model number:- Click here
Sandytechy20
I am an HP Employee
02-05-2021 12:47 PM
Let's try to restore the network settings:
Go to the Setup menu>Network Setup>Restore Defaults. Once done, try connecting the Printer to the Wi-Fi again.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
02-10-2021 01:35 PM
We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.
Please do check your inbox on the forums page for the private message.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
I am an HP Employee