HP LaserJet M203dw reports

[Jim1942]

My HP LaserJet M203dw has started generating three reports once a week. They are GET / HTTP/1.1, OPTIONS * RTSP/1.0 and HEAD / HTTP/1.1. I have no idea what they are and I do not want them. Does anyone know how to turn they off? They print out even when my computer is turned off.

[Echo_Lake]

@Jim1942

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Firstly, let's perform power reset and then printer firmware:

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till the warm-up period finishes and the printer is idle.

Once it's done update the printer firmware from here: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-laserjet-pro-m203-printer-series/93654...

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Jim1942]

This did not solve my problem. The reports are generated every Sunday night even when my computer is shut down. Any more ideas. Thanks Jim

[Echo_Lake]

@Jim1942

Thank you for posting back. 

Could you please share the pictures of the report?

[Jim1942]

[Kumar0307]

@Jim1942

• Obtain the IP address of the printer 

• Press and hold the Resume button on the printer control panel, and then release it when the Ready light blinks.

  The Configuration Report and Network Summary print.

• Type the IP address at the top of your web browser to obtain the printer EWS page on your computer.
• If you get any security notification, click on show details/advanced and 'proceed to this website'.
• Go to Settings and turn off the reports.

If this does not help, we may have to reset the printer to its factory settings.

Let us know how this goes.

[Jim1942]

I can not find settings. How do you re-set it back to factory default

[Echo_Lake · Accepted solution]

@Jim1942

Thank you for posting back. 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.