HP LaserJet MFP M140w

[gonzorv]

My printer is showing as "offline" when I try to print.  Looking at the printer itself, the WiFi icon is a flashing blue icon.  I've tried restarting the printer, unplugging, etc., but need a hint on how to get it reconnected wirelessly to my iMac, running Sequoia  15.5.  Thanks!  Tom

[Hawks_Eye · Accepted solution]

Hi @gonzorv 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

It looks like your HP LaserJet MFP M140we is stuck in offline mode, with the Wi-Fi icon flashing blue, indicating a connection issue. 

Since you've already tried restarting and unplugging, let's go through some HP-specific troubleshooting steps to get it reconnected.

 

Steps to Reconnect HP LaserJet MFP M140we Wirelessly

1. Reset the Printer’s Network Settings

• On the printer’s control panel, press and hold the Wireless button for 5 seconds until the light starts blinking.
• This resets the printer’s network settings.

2. Reconnect the Printer to Wi-Fi

• On the printer’s control panel, press the Wireless button.
• Select Wi-Fi Setup Wizard and choose your network.
• Enter your Wi-Fi password carefully.

3. Restart Your Router

• Turn off your Wi-Fi router and wait 30 seconds.
• Turn it back on and let it fully restart before reconnecting the printer.

4. Reset Printing System on macOS

• Open System Preferences > Printers & Scanners.
• Right-click your printer and select Reset Printing System.
• Re-add the printer by clicking Add Printer.

5. Update Printer Firmware

• Visit HP’s official firmware update page here and download the latest firmware for your printer.
• Install the update and restart the printer.

6. Run HP Smart’s Diagnose & Fix Tool

• Open the HP Smart app on your Mac.
• Click Diagnose & Fix to troubleshoot offline issues.

Let me know if you need further assistance! 🚀

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[gonzorv]

Thanks for  the added information.  We're now up and running, with the router reset apparently being the key.

Forum here is much appreciated; and those who take the time to offer their expertise especially so.  Tom

[Hawks_Eye]

@gonzorv 

You are most Welcome!! That’s fantastic to hear, Tom! 

It’s always great when a simple reset does the trick. 

A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

Thanks again for your confirmation, and we wish you an amazing day ahead! 😊

Regards, 

Hawks_Eye