Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet P1102w

Hi
I am trying to enable wireless printing so family members can print from mobile devices and laptops / PCs on the home network [Deco /TP-Link Mesh].
Unable to get the Network Information Status to show 'Connected' state on Test Pages I print, which I believe should allow me to navigate in a browser to the Printer Admin / Config page via typing the IP address of the printer.

Steps:
* Connected printer to  Windows 10 PC via USB
* Installed hp_LJP1100_P1560_P1600_Full_Solution-v20180815-50157037_1, selecting the 'Install with USB connection'.
* Printer installs successfully.
* Reboot
* Can print from PC as expected.

I need to now convert to WIFI Direct which I believe I need to do via browser using IP address as mentioned above.

[followed this guide: HP LaserJet P1102w Wireless Setup Guide | Wireless Direct Method - YouTube]
I tried installing HP Smart and  am able to select the printer (which shows as online). But the printer  then shows up on the HP Smart Home page as Unknown status. I presume this is because it is in  Network 'Not Connected' state.

Strangely, the Printer is listed as a Wireless Network to connect to on the PC - and also on Mobile phones. Trying to connect directly to this fails. 
The TP-Link DHCP assigns IPs and has assigned 192.168.50 to 192.168.71.250.
The Printer Network Info shows 192.168.1.81. And the Direct Print Config shows 192.168.223.1 (Direct Print Status = 0n).


Is the problem that the Printer is not in the IP Range / not managed by the TP-Link  DHCP server?
How can  I fix this?

Thank you.

1 REPLY 1
HP Recommended

The P1102W is too old a model to be supported in HP Smart app. The app can see the device and that is all, it can't print.




My profile on LinkedIn

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.