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‎01-15-2022 01:18 PM

HP Recommended
Product: HP LaserJet Pro 400 MFP M425dw
Operating System: Microsoft Windows 10 (64-bit)

The Printer will not connect to my WiFi Router/access point, it doesn't even see the SSID of my main router (Netgear Nighthawk r9000), It does see the Asus ac87u which is configured as an access point mode, but it will not connect either using WPS or password, even although the password is entered correctly (tried numerous times) it says that the WPA passphrase is incorrect. This issue appears to have happened after a firmware update, unfortunately, I don't have any previous versions of the firmware, and am unable to find the version that is allegedly supposed to fix this issue anywhere on the internet HP_LaserJet_M425_MFP_Series_FW_Update_20180205.exe

 

the current firmware version is 2102-02-02

 

I have reset the printer back to factory defaults on more than one occasion, in attempts to overcome this issue,  attempting to connect on 2.4GHz, 5GHz has a different SSID, other devices have no issues connecting to the 2.4GHz SSID (e.g. Washing Machine, Tumble Drier,  DishWasher from a variety of manufactures e.g. Bosch, LG have no issues connecting 

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