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HP Recommended
HP LaserJet Pro MFP M29w Printer
Microsoft Windows 11

Can someone send me this information as to how to reset my printer?  I've tried all the button holding, yet I can't reset.  I just need to change the name of the wifi

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Dr_Monkeypunch,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

We understand you’re trying to reset the wireless settings on your HP LaserJet Pro MFP M29w so you can change the Wi-Fi name, and we’ll guide you with the correct steps for this model.

Step 1: Factory Reset the Printer (Correct M29w Reset Method)

This clears ALL old Wi‑Fi settings:

  1. Turn OFF the printer
  2. Turn it back ON and let it fully boot
  3. On the control panel, press and hold the Wireless button + Cancel (X) button together
  4. Hold for 5 seconds
  5. The printer will enter reset mode and restore factory defaults

This wipes the previous network and allows you to join a new one.

Step 2: Put Printer Into Wi‑Fi Setup Mode

After the reset, the printer’s Wireless light will blink.
This means the printer is ready to be added to a new Wi‑Fi network.

If it doesn’t blink, press the Wireless button once to turn it on.

Step 3: Add the Printer to the New Wi‑Fi with the HP Smart App

Using your Windows 11 PC:

  1. Install or open HP Smart
  2. Click Set Up a New Printer
  3. HP Smart will detect HP LaserJet Pro MFP M29w – Setup
  4. Select your new Wi‑Fi network
  5. Enter your Wi‑Fi password
  6. Wait for the blue light to turn solid

HP Smart automatically sends your Wi‑Fi name/password to the printer.
(HP instructs using HP Smart for Wi‑Fi setup on M29w models.)

 

HP User Guide for more help: HP LaserJet Pro MFP M28-M31 User Guide - ENWW

 

I hope this helps.

 

Take care and have an amazing day!

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

1 REPLY 1
HP Recommended

Hi @Dr_Monkeypunch,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

We understand you’re trying to reset the wireless settings on your HP LaserJet Pro MFP M29w so you can change the Wi-Fi name, and we’ll guide you with the correct steps for this model.

Step 1: Factory Reset the Printer (Correct M29w Reset Method)

This clears ALL old Wi‑Fi settings:

  1. Turn OFF the printer
  2. Turn it back ON and let it fully boot
  3. On the control panel, press and hold the Wireless button + Cancel (X) button together
  4. Hold for 5 seconds
  5. The printer will enter reset mode and restore factory defaults

This wipes the previous network and allows you to join a new one.

Step 2: Put Printer Into Wi‑Fi Setup Mode

After the reset, the printer’s Wireless light will blink.
This means the printer is ready to be added to a new Wi‑Fi network.

If it doesn’t blink, press the Wireless button once to turn it on.

Step 3: Add the Printer to the New Wi‑Fi with the HP Smart App

Using your Windows 11 PC:

  1. Install or open HP Smart
  2. Click Set Up a New Printer
  3. HP Smart will detect HP LaserJet Pro MFP M29w – Setup
  4. Select your new Wi‑Fi network
  5. Enter your Wi‑Fi password
  6. Wait for the blue light to turn solid

HP Smart automatically sends your Wi‑Fi name/password to the printer.
(HP instructs using HP Smart for Wi‑Fi setup on M29w models.)

 

HP User Guide for more help: HP LaserJet Pro MFP M28-M31 User Guide - ENWW

 

I hope this helps.

 

Take care and have an amazing day!

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.