HP Laster Jet Tank MFP 2606 - Fail to authenticate WIFI Setup

[Kandeepan]

Our organization's WiFi supports WPA-2 Authentication. We purchased an HP Laster Jet Tank MFP 2606 two printer. It supports WPA2 personal authentication. But it doesn't support WPA2 enterprise authentication. Now, we are not able to use the printer.

Question 1: Does HP's Jet Tank MFP 2606 support WPA2 enterprise authentication?
Question 2: What HP Printer Model supports WPA2 enterprise authentication?

[Raj_05]

Hi @Kandeepan,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If you're experiencing authentication issues while setting up Wi-Fi on your HP LaserJet MFP 2606 printer, there are a few steps you can try to resolve the problem.

• Ensure you are entering the correct Wi-Fi network name (SSID) and password during the setup process. Double-check for any typos or errors. It's recommended to use uppercase and lowercase letters correctly as passwords are case-sensitive.
• Confirm that your printer is within the range of your Wi-Fi network. If the signal is weak, try moving the printer closer to the router.
• Restart both your printer and your Wi-Fi router. Sometimes, a simple restart can resolve connectivity issues.
• If you have multiple Wi-Fi networks in your vicinity, make sure you are connecting to the correct one. Verify the SSID and select the appropriate network during the setup process.
• Check if there are any MAC address filtering settings enabled on your Wi-Fi router. If MAC address filtering is enabled, ensure that your printer's MAC address is added to the allowed devices list.
• Update the firmware of your printer to the latest version. Visit the HP support website, enter your printer model, and look for firmware updates. Installing the latest firmware can address known issues and improve compatibility.
• If the authentication issue persists, try connecting your printer to the Wi-Fi network using an alternative method. Some printers offer Wi-Fi Direct or WPS (Wi-Fi Protected Setup) options for connecting without relying on the traditional network authentication process.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support 

[Kandeepan]

Thanks for your response. The security team identified a risk in connecting printers like HP's Jet Tank MFP 2606 through WIFI, which supports the WPA2 personal it's a password is shared authentication method. It would be very helpful if you responded to the below question.

Question 1: What HP Printer Model supports WPA2 enterprise authentication?

[Raj_05]

Hi @Kandeepan,

Thank you for your response, 

HP LaserJet Enterprise printers are typically designed for business environments and often offer advanced network security features, including support for WPA2 enterprise authentication. Within the LaserJet Enterprise series, models such as the HP LaserJet Enterprise MFP M527 and HP LaserJet Enterprise M607/M608/M609 are known for their robust security capabilities.

If you would like to thank us for our efforts to help you, please go to the public post and click on "Accepted Solution" and give us a virtual high-five by clicking on the "Thumbs Up" icon.

Take care and have a great day ahead!

Alden4
HP Support 

[Kandeepan]

HP Laster Jet Tank MFP 2606 doesn't support WPA2 enterprise authentication. Refer to the screen shot. If you have a solution for the below error message, it would be helpful for us.

 

[Raj_05]

Hi @Kandeepan,

Thank you for your response, 

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support