HP M118dw Wireless Connection Loses Connectivity

[dcg2122]

My HP M118dw Laser Jet Pro, Product ID: 4PA39A has worked flawlessly ever since I purchased it in January 2020 and set up the wireless connection and then within the last two weeks it has started losing the connectivity.  The blue wireless light on the printer is solid and illuminated indicating the connection is present but when I print something it shows the printer is offline.  I have run the print and scan doctor to no avail and the only way I can get it to print again is to turn it off and back on and the connection will stay for about 15 minutes before it goes to an offline status again.  I guess I am going to have to hardwire it to the computer.

[Treeko]

Hi @dcg2122 
 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing connectivity issues with your HP Printer.

Kindly refer to the steps on this link and let me know if that fixes the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support