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‎02-08-2021 03:38 PM

HP Recommended

My question is pretty straight forward.  I purchased an HP Office Jet 5222 printer on Black Friday 2020.  When I set it up, it began double sided printing.  Over the past month, it has stopped printing double sided.  I have checked ALL of the settings to make sure that everything states YES it can print double sided and that it is set to have the document be double sided.  If you have had issues with this or could help me, please assist!  Thank you in advance!!! 

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1 REPLY 1

‎02-08-2021 03:56 PM

HP Recommended

Hello @Julie2011,
Welcome to the HP Support Community!

 

Search Windows for 'devices', and then click the Devices and Printers control panel setting in the results.
Right-click the icon for your printer model, and then
click Device Settings tab
Installable Options > Duplexer: installed

If not, change to installed.

 

Hope this helps! Keep me posted.
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
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