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‎10-17-2021 02:45 PM

HP Recommended
Product: OfficeJet 200 Mobile Printer
Operating System: Microsoft Windows 10 (32-bit)

I am attempting to reconfigure this unit for a new user. When I attempt to enable wireless printing, the message "Wireless Disabled - This feature has been disabled. Contact the person who set up the printer." I am the person who set up the printer for the original user and no information was provided during original setup regarding an administrative password or other option to reset or modify the configuration. How do I perform a factory reset or access the original setup options so that I can configre this unit?

 
 
 
Category:
1 REPLY 1

‎10-20-2021 06:04 AM

HP Recommended

@Ricky_69

 

Welcome to the HP Support Community.

 

Go to the Setup menu>Tools>

  • Restore

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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