HP OfficeJet 5740 Printer PC and printer are both on wireless router. But don't communicate.

[OLDyFART]

Printer is connected to wireless. Has its own IP. Computer sees the printer in the printer section. But will not. Communicate any print jobs.   Printer will print internal. Output. But nothing. Then I try. From my PC. The real Pitts is. my 5 year old laptop prints to it just fine. So. Makes a hair pulling incident. Specially when it worked a while ago and then quit again.

[Dragon-Fur]

@OLDyFART 

The good news is that the printer listed as compatible with Windows 11.

I realize that is not useful when the printer won't do what it ought.

Windows 11 compatible HP printers

Add to your checkpoints...

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Personally, I am more fond of a nice Ethernet connection (printer to router) than I am of using Wireless to connect the printer to the network.  Personal choice.

NOTE:  Ignore this section if not relevant

If your network is supporting both 2.4GHz and 5GHz,

Make sure the router is supporting your 2.4GHz-only printer on its SSID named network.

Example

SSID_Dual_Band_Example_8

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Static IP address is good.

If you have not done so, change the connection type to TCP/IP

Check afterwards - changing the connection might be enough to kick everything back into shape...

Method - Create TCP IP port (InkJet Printer)

Find printer's IP /  IPv4 address

Print a Configuration Page

OR

Tap on the wireless icon on Printer Control / Display Panel

Control Panel > icon view > Devices and Printers

 Right-Click on the printer > Left-Click Printer Properties

 Select Tab Ports  > Add Port

 Select Standard TCP/IP Port > New Port and follow the wizard.
 Use / Enter IP address for the printer.

Example - How-to “Create TCP Port” Contributed by greenturtle

Video:  Create & Use TCP IP port
“Note that you can ALWAYS revert back to the original port that the HP software installed by selecting the HP port within the Ports tab (in Printer Properties)”

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What about the printer software?

If you "upgraded" to Windows 11,

If you have not done so,

Take a look at the printer software installation.

You might need to take it out and reinstall it.

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>>> Check / Install the Full Feature Software / full driver printer software

The full driver provides the foundation on which other programs and printing software depend.

Preparation - Install Full Driver Printer Software

If you have not done so,

In addition to the HP Smart application,

Install the Full Feature Software / full driver printer software for the printer.

HP Smart and other print software / applications benefit from having the full driver installed.

Make sure your VPN is switched Off when installing software.

Printer Software Check - Is the printer software installed?

Notes

When the full driver printer software is installed,

Find the printer software listed in Control Panel > icon view > Programs and Features.

The installation of the full printer software adds two shortcut icons to the Desktop.

The Printer Assistant is named for the printer and provides access to Print , Scan , and Tools

HP Scan is named for itself and provides a direct call to the HP Scan software.

Programs_and_Features_Printer_Desktop_Icons_4

Next...

Printer software installed but not working?

NOTE:  If the printer software shows installed but is not working as expected,

Uninstall the printer software from Control Panel > icon view > Programs and Features

Restart the computer and log in

What if?

If software will not uninstall, appears to be removed and is “still hanging around” after you uninstall / Restart...

Microsoft:  Fix problems that block programs from being installed or removed

OR

Revo Uninstaller (Free version)

then

Restart the computer and log in

Reminder:  If using USB, disconnect the USB printer cable between the printer and the computer before installing software.  (Re)Connect the USB cable when instructed to do so near the end of the installation procedure.

Install a fresh copy of the Full Feature Software / Full Driver printer software

Restart the computer and log in

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Next...

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

For printers that support the option,

Use the Easy Start Software wrapper to install and configure the printer software.

• Home Page - HP Easy Start 
• Open Category Software and Drivers 
• Open Topic: Software-Utility 
• Download-and-Save  the current version of the Easy Start wrapper to install your print software 
• If using USB:  Disconnect the USB cable between the printer and computer before installing the software.

• Right-Click on the downloaded package and "Run as Administrator" to start the installation

• Select to install the “Full Driver” / “Full Feature Software” / "Basic" software
• If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
• After the software is installed, Restart the computer and log in.

Optional Notes >> Easy Start... The Journey

1. Full Administrator Rights are required to complete the HP Software installation.
2. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the Smart application).  If necessary, select the "Basic" Software.
3. Skip / Ignore suggestion(s) that you add anything you do not want / need at the moment.  For example, you do not (at the time of installation) need an HP Account and you do not need or want to sign up for Instant Ink just because you are loading the printer software.
4. Full driver provides access to the printer features on which other applications / software might depend.

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References / Resources

Specifications - What the printer can do

HP Officejet 5740 e-All-in-One Printer (B9S76A, B9S78A, B9S79A) Specifications 

Adobe Reader DC – Install Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software

NOTE:  Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

  HP OfficeJet 5740 e-All-in-One Printer series 

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Our Community is comprised of volunteers - people who own and use HP devices.

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[OLDyFART]

Ran all your suggestions and no go.  The real irritation is that all phones and other laptops work just fine with the printer---go figure  thanks for suggestions.  Oh and the hd wire to router not an option --it's a location/space issue!