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‎08-26-2026 11:01 PM

HP Recommended

I just got my new HP OfficeJet Pro 8135e 4 hours ago. I've been trying to connect it to my HP All-in-One Desktop Computer and even in my other Apple devices through the HP App and previously on HP Smart App but it just won't connect. 

It keeps saying that my printer is not recognizable despite it being next to each other. I've tried using the IP Address, the Hostname, and even the Serial #. I've watched too many videos on how to fix this but it just won't work. 

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1 REPLY 1

‎08-27-2026 02:33 AM

HP Recommended

Hi @kmg17 

Please follow steps from the next video to setup your printer:

>> https://www.youtube.com/watch?v=RidZDMwqQVo

Best regards,

ferRX.

__

@ferRX / I am a volunteer posting answers on my own time.

>> HP app replaces HP Smart

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