HP OfficeJet Pro 9018 - Wireless Disabled, Can't Re-enable

[Gash11]

No blue wifi light, I set up the network and the printer and it is telling me to contact myself.  All the restarts and recommended resets have been accomplished.  Need a HP rep to force a full system reboot.  Firmware is up to date.

[Pallipurath]

Hi @Gash11,

Welcome to the HP Support Community.

Thank you for posting your query.

I understand that you are experiencing connectivity issues with your HP printer. I would request you to please follow the steps:

Reset Printer Network Settings

• On the printer’s control panel, swipe down to open the dashboard.

• Tap Network Setup.

• Select Restore Network Settings.

• Confirm the reset when prompted.

• This will erase old WiFi configurations and return the printer’s network settings to default.

 Re-add the Printer in the HP Smart App

• Open the HP Smart app on your phone or computer.

• Remove the printer from the app (if it’s already listed).

• Tap Add Printer and follow the on-screen instructions.

• Enter your WiFi credentials when prompted.

• Wait for the app to confirm that the printer is connected.

Verify WiFi Connection

• Look at the WiFi light on the printer.

• A steady blue light means the printer is successfully connected to your network.

• If the light is blinking or off, repeat the setup process.

Hope this helps, Please revert if the issue persists.

Take care and have an amazing day!

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Regards

Pallipurath.