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- HP OfficeJet Pro 9125e has no cancel print capabilty on prin...

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09-06-2024 10:07 AM
Welcome to the HP English Community --
There are differences between this printer model series and printers you might have had in the past.
One of the important differences is how the Printer Control Panel works.
The Printer Control Panel features and functions are explained in the User Guide - HP OfficeJet Pro 9120e Series
(Page 3)
Cancel is not listed as a choice.
What to do?
Cancel a Job - Examples
==========================================
If using your printer with a Windows computer, you can cancel jobs using the methods used before for this task.
If the job is still in the queue -- and is not "stuck" -- open the Print Queue, Select the job and Cancel
> > > Windows 11 < < <
Settings > Bluetooth & devices > Printers & scanners
Select Printer from list
Open Print Queue
Open Menu ( … ) top right of list > Select Pause All / Resume All / Cancel All
OR
If more than one job in the list > Right-Click on the file/job name > Pause / Restart / Cancel
OR
Settings > Bluetooth & devices > Printers & scanners
Select Printer from list
Scroll down
Select More devices and printers settings
Double-Left-Click on your printer icon
See what’s printing
Click (or Right-Click) on the job > Cancel
Note: Exact wording varies
> > > Windows 10 < < <
Settings > Devices > Printers & Scanners > Click Open queue
Click (or Right-Click) on the job > Cancel
==========================================
If you have access to the Embedded Web Server (EWS),
Open EWS > Open Section Jobs > Job Queue > Click open the menu > "Cancel All Jobs"
Sample
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Section Jobs > Job Queue > Menu … > Cancel All Jobs or Export History
EWS_9135_Jobs_Job_Queue_2
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP OfficeJet Pro 9125e All-in-One Printer
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