HP Officejet Pro 8610 Wireless Capabilities Have been disabled

[milo776]

I reset the printer to factory defaults now I cannot connect to any wireless network(s) via the Wireless Settings option. The error message says "Wireless capabilities have been disabled. Contact your administrator or the person who set up the printer"

Could you please help with connecting the printer to my wireless network?

[Kumar0307]

@milo776, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to make changes to the wireless settings on the printer. We need to perform a factory reset on the printer to resolve this issue. 

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

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