• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎08-23-2022 07:21 PM - last edited on ‎08-24-2022 06:17 AM by Retired

HP Recommended
Product: HP Officejet Pro 8610 e-All-in-One Printer
Operating System: macOS 11.0 Big Sur

My printer has had no issues in the past connecting to our wireless internet. Today the blue light is blinking telling me it needs to be reconnected to the internet.

 

I used the setup wizard and chose my wifi, double-checked the router for the password, and the printer does not accept the password. We have never changed the password. I then attempted the WPS option and it will not accept that either. All of our devices are working right now on this router.

 

I'm not really finding an answer to this particular issue in the HP Community, the printer not recognising the correct password.

 

Any help appreciated.

3 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.