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‎03-08-2022 02:38 PM

HP Recommended
Product: HP printer
Operating System: Microsoft Windows 10 (64-bit)

Have a HP Officejet Pro 9015e which I am trying to connect to my router using a IP address of 169.254.1.X. The printer connects to the router, but the IP address to the printer never updates and there you can't communicate to the printer. if I but if I change my router to a 192.X.X.X IP, the printer connects with no problem. Does the printer have a restriction one what ip addreses range it has to be in (ie 192.X.X.X ,10.X.X.X).? These tried with both a wired and wireless 

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1 REPLY 1

‎03-11-2022 09:35 AM

HP Recommended

@Keith6354, Welcome to the HP Support Community! I’m here to help.

 

The IP address 169. is invalid. This is an APIPA address. Not to be used.

Kindly use an auto-assigned IP address on the printer or use 192. IP address.

 

I hope that answers your concern adequately. Let me know! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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