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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet Pro P1109w Printer
macOS 10.12 Sierra

1) HP P1109w cannot access Networking Page in the HP Printer Utility on Mac - OS Sierra... it only accesses the "Information Tab", and the "Device Status" selection in the menu...all other pages do not load!!!  What gives???  I set this printer up on this same computer, same OS, same network, using this utility before, and I could access all the pages on the utility...now, when I hit the "Network Tab, I get an error message saying it can't load the page because Safari can't connect to "localhost"...here is the actual page address:

http://localhost:5050/SSI/Auth/ip_configuration.htm

This printer worked perfectly, all i wanted to do was change the password on my wifi, and now this printer is bricked?!?!?

 

2) Have tried to update firmware for the printer, but again the updater fails and says it is not communicating with the printer, although I can print with it attached via USB cable, and can see it in my Printers list...

Why does this utility not load pages correctly?  Where is localhost? Om my Mac, or on the printer?

 

Thanks.

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