HP Printer Firewall blocking access

[AllanP]

I turned firewall on, on my Officejet Pro HP 9025e printer and now can't access to print or turn firewall off. I've unplugged and reconnected after a few minutes; didn't help.

HP Smart shows printer offline.

[Nal_NR · Accepted solution]

Hi @AllanP,

Welcome to the HP Support Community

Not to worry I will help you to get a resolution to resolve the issue.

We need to perform a semi-full reset to restore the printer back to its original settings and see if that works.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!