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‎05-08-2026 01:36 PM

HP Recommended

I have an HP Envy Inspire 7200 printer. 

I changed my wifi router recently and ever since then my laptop cannot find my printer.

Printer and laptop are both indicating that they are picking up the new wifi router.  

I've been onto Microsoft support who reloaded Windows 11 for me saying this would solve the problem but it didn't.

I've tried the printer with Wifi Direct enabled and disabled.

I've even done a factory reset on the printer.  After doing that HP Smart now indicates the printer and that it is 'ready' which was very hopeful, but as soon as I try to print, it reverses the 'ready' message and reads 'offline' instead.

I'm considering hardwiring the printer to the new wifi router to see if this resolves the problem, but I'll need to get hold of an Ethernet to USB Type B cable as the only port.  

Would this work, or can anybody suggest another fix that I haven't yet tried?

Thanks, will-i-am-1

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