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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Smart Tank 580 All-in-One Printer

This is almost a  year that I am using my HP Smart Tank 580 with USB Wire as it can't work in wireless mode (wi-fi). Either HP has given me a defective piece or this model is failed to detect wi-fi signals. I always take my laptop near to the printer and connect with USB for taking the printouts. When I feel angry on HP, I used a raise a service request. The unprofessional team members from HP will visit my home and they wastes my 2-3 hours time and finally they leave my home saying there is a problem with the network. I have changed two internet providers in this one year but printer won't connect to my wi-fi. 

I was excited when I purchased HP Smart Tank 580, Now I am frustated with HP Brand because of my printer issue. I never expected such experience from a company like HP. I request not to buy HP Printers for Home as their products are not suitable for home users. Unlucky HP Customer from Hyderabad, India. [Personal Information Removed]

1 REPLY 1
HP Recommended

@Tsssrao 

 

Welcome to the HP English Community --

 

Should anyone call you as a result of your publishing your phone number on our public website, please treat the call as suspicious.  Do not give the person any additional private information -- consider blocking the number.

 

What?

 

We are not HP Support.

 

HP Support will not call you -- someone else, anyone else might do so -- it won't be HP.

 

Our Moderators have been notified to check and remove your private information.

 

Should there be an additional response, look for a message here before the agent uses other means to contact you.

 

Request for Review – Please Read

 

A request has been submitted to our HP Community moderators for review and evaluation of your concern.

 

Worth Noting

  • Our HP Community is a peer-to-peer user group.
  • We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
  • Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
  • The time frame (how long it takes) to receive a response from HP is not controlled by the Community.

Important

 

  • HP does not free-post HP Support numbers on the Internet.  Not.  Not in secret, not in chat, not in pop-ups, and not so a nice technician can call you back, sneak into your computer, and then tell you your computer is full of bugs.

 

  • Be wary of any posted messages in the Community containing phone or email links – these are likely scammers who mean you harm.

 

  • Please do not post any personal information in the Community.  We are a public resource.

 

  • Be very careful when out on the Internet looking for help - one little dot, space, or letter out of place can land you in trouble.

 

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Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.