HP Scan to email: Using with an outlook mailaccount

[Klaus_]

Hi everyone

I bought a new HP Printer (9015e) and I want to use the function "Scan to email" direct on the printer (not using an app or a computer):

I use my outlook User Name and also an app-password (https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support...).

Anyway, it doesn't work. I proved it with several ports / other passwords / Size of email... --> and after five hours...I'm frustrated...

Can someone help me?

THANKS a lot!

Best regards,

Klaus

[Dragon-Fur]

@Klaus_ 

Welcome to the HP Community Forum.

Not sure -- I can suggest where to double check and perhaps add / edit your setup information.

Will it work?  Maybe.  I've not tried it with your email address provider.

If you have not edited your Profile since switching to the App Password method,

Open your Scan-to-Email Profile -- or add a new profile if you don't have one already --

Next,

Set up / Edit the Profile -- go through each page / menu.

The setup and test is very similar to the "main menu" setup -- remember to (re)enter your mail App Password in place of the existing / regular password.

The setup is similar for mail providers other than the one used in the example.

Example - EWS -- SMTP -- Scan-to-Email

EWS_9025_Scan-to-Email_Setup_2

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References / Resources

Scan to Email – Two-Step Verification and Application Password

Notice from Google

Less secure apps & your Google Account

This video will quickly show you how to set up scan to email with an HP printer with G-mail AND keep the 2-Step verification security feature. App Passwords

Set up Scan to Email HP Printer with 2 Step Verification on G-mail and Google

Steps

Log into your Google Account

Open your Google Security Webpage

Next, if not done, Switch ON 2-step verification

Turn on 2-Step Verification

Next, Complete the steps to open your mail security settings

Sign in with App Passwords

and

Create / Select app and (then) create your app password

• At the bottom, choose Select app and choose the app you using > Select device and choose the device you’re using > Generate.
• Follow the instructions to enter the App Password. The App Password is the 16-character code in the yellow bar on your device.
• Tap Done.

Tip: Most of the time, you’ll only have to enter an App Password once per app or device, so don’t worry about memorizing it.

Assign / set that new App Password in your Scan to Email profile as the password.

Save and Test

From Microsoft

Start Here:

How to use two-step verification with your Microsoft account

Next >>> Using app passwords with apps that don't support two-step verification

Work or school accounts -  Manage app passwords for two-step verification

What about the Port?

What’s the Difference Between Ports 465 and 587?

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HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP OfficeJet Pro 9015e All-in-One Printer 

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