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Common problems for Connectivity Issues
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HP Recommended
HP Smart Tank Plus 551 Wireless All-in-One
Microsoft Windows 10 (64-bit)

I got a new internet provider. I can not figure out how to change the WIFI on my printer to match the new provider

1 REPLY 1
HP Recommended

Hi,

First, restart the printer by turning it off with its power button and then turn it back on.

 

Next, restore the wireless settings by holding both wireless and cancel buttons for 5 seconds.

 

Now make sure your computer or mobile device is connected to your wireless network, open the HP Smart app, click the Plus sign and then on Get Started and follow the steps on screen to connect the printer to your home WiFi.

 

Shlomi

 



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