HP Smart Tank not finding wifi

[Nychris38]

my printer all of a sudden cannot find my Wi-Fi network. I’ve tried to follow directions and reset the Wi-Fi, and continued to press the information button, then hold the Wi-Fi and cancel button as the instructions say. The set up mode does not work. And the Wi-Fi light keeps on blinking. It blinks and blinks for hours and can’t find the network. What else can I do in order to get my printer back online. I have an HP smart tank 5100 series.

[Kuroi_Kenshi]

Hi @Nychris38,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer! 

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Perform a Full Printer Reset

Turn off the printer.
Unplug the power cable from the back of the printer.
Wait 1-2 minutes.
Plug the power cable back in and turn the printer back on.

Manually Connect Printer to Wi-Fi

On your PC or phone, go to Wi-Fi settings.
Look for a network named HP-Setup-xxxx and connect to it.
Open a browser and enter 192.168.223.1 in the address bar.
Go to Network Settings and manually enter your Wi-Fi details.
Save and restart the printer.

Refer to this link for further assistance: click here

Let me know how it goes.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,