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‎02-22-2023 08:38 AM

HP Recommended
Product: HP Deskjet F4580 All-in-One Printer

Hello! Firstly, sorry for my English! I'll do my best as I am belgian. So here's my problem: I  recently got a printer that used to be my grandfathers and I really can't find a solution to be able to print things using the wifi (I've read everything on Hp support, manuals etc...). 

I'm able to print documents with the USB when I'm not using HP smart and that's all.

Speaking about Hp Smart, I can't go through the whole setup of my device because the error message "EBS00P0004" appears. I tried the solution proposed on the community to reset the wifi but my printer doesn't seem to have this possibility (my printer isn't even in the list of the printers proposed in that section but I tried anyways and nothing happened).

The wifi of the printer is working because I've been able to print a "network set up page" and the wifi networks of the neighborhood are well listed.

When I check the wifi devices available on my computer, I can't find the name of the printer but there's a "Hp Setup". When I click to connect to it, it says it can't connect.

I tried to connect the printer by pressing its wireless button ( it's blinking) and pressing the router button to pair them but nothing happens.

I also tried the windows "resolution des problemes"  I tried the Hp smart Doctor, etc so the community is my last chance. I hope someone will find the time to help. Thank you in advance 🙂 

Laura

 

 

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