• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎01-28-2023 04:22 AM - edited ‎01-28-2023 04:26 AM

HP Recommended
Product: Smart tank 7005

Hi I got my HP Smart tank 7005 only a couple of months ago. It has been connected to the same WiFi since the day I got it. A few days ago I wanted to print something so switched it on but the WiFi light just blinks and doesn’t connect. I’ve tried resetting by holding the cancel and WiFi buttons like it says online but it’s still just flashing. I’ve turned the WiFi off and on, printed off at the wall etc and still the same. 

I connected it by USB instead which I don’t mind using even though it’s less convenient but the borderless option is not there when connected that way. 

I’m at a loss. I really need to use my printer for orders. Any help would be much appreciated! 

I have tried to contact support but the website won’t let me add my printer onto my account so I can’t get any further than that. 

Category:
11 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.