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‎03-07-2022 08:57 AM

HP Recommended
Product: HP OfficeJet Pro 8725 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

On the HP Support Assistant taskbar icon, I have a red Important action needed notification. This relates to one update which is flagged as being for IT Professional use only, in relation to the Basic Driver. I don't want to download this update, because it does not appear to be relevant to me as a Home User. However, I can't find a way to disable the update option. Therefore, the Support Assistant is always showing the red warning notification. I won't therefore be able to see any new notifications without checking the Support Assistant every time I log on.

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1 person had the same question
1 REPLY 1

‎03-16-2022 10:47 AM

HP Recommended

Hi @Paul271,

 

Welcome to the HP Support Community

 

I'd like to help!

 

To assist better -Are you getting a notification on HP Printer Assistant?

 

Keep me posted. 

 

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