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‎08-13-2024 05:09 PM

HP Recommended
Product: HP OfficeJet Pro 9010

I had the same problem as the one other person who wrote a complaint about **bleep**, INC.. about their HP Support Scam. When I Googled HP Support, I must have opened a fraudulent HP site. It looked so legitimate! I thought I was talking to an HP Support Representative, but he was a scammer!! It even had a Chat where I explained my issue. The chat rep said that tech support would call me in 5-10 minutes. But it was the scammer who called. He said he would help me with my wireless printing problem on my HP printer. He asked for control of my laptop then proceeded to show me what looked like hundreds of malicious attempts to access my computer. I was freaked out and scared! He blamed that as the reason for the printer problem. Then he took me to a website to buy "powerful security software" for over $3,000.00 - which turned out to be an **bleep**, INC.product. That's who the scammer really worked for, (or with). He asked me to scan a check, made out to **bleep**, INC and then he printed out a FedEx label from my printer. Within and hour, a FedEx driver showed up (a real one) to collect the check! I reported this to the real Hewlett Packard company - being much more careful to ensure I was on the legitimate HP website. HP now has all the information about exactly what happened! **bleep** - WHAT A DISCUSTING COMPANY!!

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