HP Tango - Network Capabilities are not available.

[Bo555]

Hi, I have tried all the ways and still can’t figure it out. I did try WPS and all reset password button. 

is this printer broken?

I got it from friend. Everything looks fine but I don’t know why it doesn’t even show up on the Wi-Fi 

it saids 

“you can’t use the device’s built in networking capabilities because these capabilities were disabled when the device was set up. For more information, contact your network administrator or the person who set up the device”

[Nal_NR]

Hi @Bo555,

Welcome to the HP Support Community. 

I understand that you are unable to connect your printer to your network. I'd like to help!

Try the following;

If the printer is on a 2.4 GHz Wi-Fi connection and frequently disconnects, make sure Wi-Fi Direct is enabled.

enable W-Fi Direct from the printer control panel menu.

Turn the printer off, and then turn it on.

On the printer control panel, touch the Wi-Fi Direct icon.

Touch the Settings icon, and then turn on Wi-Fi Direct.

Your printer is connected to the wireless network.

HP Tango and Tango X printers

Use the buttons on the printer to enable W-Fi Direct.

Turn the printer off, and then turn it on.

On the printer control panel, press and hold the Information button for three seconds until all buttons light up.

Press the Information, Cancel, and Resume buttons until the bottom short bar and large bar glow blue.

Your printer is connected to the wireless network.

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @Bo555

As we did not hear from you, I'll be closing this case for now. Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us.