• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎01-11-2023 08:09 AM

HP Recommended
Operating System: macOS 12.0 Monterey

Like many I keep getting persistent issue with this printer not being available to print. YOU HAVE ONE JOB! It's basically the worst printer I've ever owned. Constantly disconnecting from wifi, you get it working on one device then have to install the app on another. Then it just randomly fails, even though you installed it and it worked on a. certain laptop before. Nice if someone ahas just a simple solution, feel free to say if anything has worked. But I am close to having had enough of trying to print my children's homework and spending hours trying to get the stupid thing to work. it looks nice though. 

Category:
1 REPLY 1

‎01-23-2023 10:02 AM

HP Recommended

Hi @ChrisNewbold,

 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

 

I see that you are facing wi-fi connectivity issues with your HP Tango Printer.

  

Please download and install the firmware update by following the steps from this document.  (Click on the word document to open the web page).

 

Let me know if this works.
Take care and have a good day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.