HP Tango - Worst Printer

[rocksmichael]

This printer is the absolute worst.  Insult to injury is paying the $5.99 a month for the 3-10 times I use a year in which it works less than 10% of the time without having to troubleshoot it or contact support.  It fails to connect, fails to print portions or entire pages, says it's low on paper when it's not, wastes a TON of my paper and time.  Just awful.  

[Dragon-Fur]

@rocksmichael 

Welcome to the HP English Community --

Short Answer

Consider donating the printer and replacing it with whatever suits your needs and lifestyle - OR - if you have a library in your community, ask whether they have a printer you can use on the rare occasions you need one.

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Longer Answer

That fee amount is not enough for a SmartFriend support contract, so perhaps you signed up for Instant Ink??

Instant Ink is optional, of course; the requirements can weigh on you if you are not using or needing the service.

What else?

True - once a printer is out of the box and set up, it requires regular use to maintain itself.

Until printers work without ink and require no maintenance to perform their tasks, regular use is required to keep the machine in working order.

Use the printer

Using the printer three to ten times a year is just not often enough to keep the printer in working order.

For example, Printer needs to print every week or two to keep the ink lines open.

True, too, sitting idle for months can mean the printer's connection to the network might be interrupted at some point and need a check before it is used the next time. 

If the printer is switched off, the network connection might be OK when switched on (or not), it also means the printer ink and mechanics might not be ready to be used.

What to do?

You might consider cancelling what ever subscription(s) you are paying for a printer you do not use.

For Example, if you signed up for an optional Instant Ink service contract, cancel the service - you are not using the printer and there is no benefit.

Instant Ink -

What it is,

How it works,

What to do when the service is no longer needed

From the Support Website  Get HP Instant Ink Support

How Instant Ink works

Start here

++++++++++++++++++++++++

Instant Ink Support Website

  Get HP Instant Ink Support

Change Country / Region as needed

Scroll down to find phone contact information

It is important that you understand the Instant Ink cancellation / termination process and your responsibilities 

 >>> Open and read >>> HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

OR

Direct Link

Cancel your account

Video – Cancel HP Instant Ink

How to unsubscribe or cancel HP Instant Ink subscription

What if?

  HP Instant Ink - Stopping a cancellation

Finally,

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

Next

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 -- No Joy?

Comments, questions, objections, or need information not found online at the  Get HP Instant Ink Support Website ?

Your faster option:

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

Reminder

Where available as an option, the phone number will display when the office is open for business.

Check to see when to call.

OR

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

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