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‎08-25-2022 10:14 AM - edited ‎08-25-2022 10:23 AM

HP Recommended
Operating System: macOS 12.0 Monterey

Heya, as the title says. The Tango X is about 18 months old and was used only lightly (maybe 10 pages/week tops). After a two week holiday with the wifi off, printer briefly pulsed when I turned wifi back on (a couple of days ago), which I thought was simply the printer telling me it's connected to the wifi again. Now trying to do a first print job, but no sign of life, no movement inside when I open the lid, no light, no lit function buttons, no pulse, with various button combinations of the power and wifi connection buttons. I tried to connect the printer directly to a power outlet, to no avail. The power strip it is connected to is not faulty, but I cannot check the status of the printer cable, because I haven't got access to another one (but I'd assume it's working fine). The self-help pages aren't really all that helpful, all the ones I tried assume the printer is "offline" but powered, the rest assume the printer shows *some* form of life. Am I missing something? Any ideas would be much appreciated, thanks.

 

EDIT: I found an old camera charger that uses the same connection, the printer cable is working.

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