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Common problems for Connectivity Issues
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HP 17 Laptop PC 17-cp1000 (4V7P1AV)
Microsoft Windows 11

I have an HP All in One Envy 7640 I want to connect to web services so I can print to it from Alexa and it doesn't connect.

I tried following the troubleshooting instructions but they don't seem to work. HP ENVY 7640 e-All-in-One Printer series - Troubleshooting | HP® Support.  I have an IP address and ...

The Alexa Discover printer command doesn't find anything. When I list devices it shows my printer as a print device but Alexa can't find or print to it. The blue light is on for webservices. There is nothing in the settings about a DNS server - only ethernet and wireless settings. Can I get this to work?

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