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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎10-02-2020 11:01 PM - last edited on ‎10-26-2026 09:27 AM by Moderator

HP Recommended
Product: hp notebook

Why did my HP app quit working, after over a year or so working great, all of a sudden lost my HP 2600 printer. It claims they can't identify or find the status of my printer? But it works through my computer via other apps printing abilities & their scanning. What can I do as the Smart app kept everything right at hand  via my task bar? 

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‎10-03-2020 07:18 AM - last edited on ‎11-05-2026 07:23 AM by Moderator

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Try to uninstall and reinstall the HP app from the Android Play Store or Apple store

 

After reinstalling, add the HP 2600 printer again.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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