-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
1
0
0
HP Recommended
HP Recommended
Hi @NAJ18
1. Try to install the next driver for your printer:
>> https://ftp.hp.com/pub/softlib/software12/DJ2540_Basicx64_Webpack.exe
2. Once you start installation you need to connect your printer with a USB cable:
3. After installing you printer with USB cable then you can install using the option for Wifi connection.
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community