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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

Hi , what is the HP envy 4520 printer password?

1 REPLY 1
HP Recommended

The password or PIN for an HP printer can be at one of the 3 locations


  1. On a sticker: Many HP printers have a sticker on the back, bottom, or inside the cartridge access area with the PIN and other default credentials.
  2. On the printer display: If your printer has a display, you can find the PIN under the wireless settings or WPS (Wi-Fi Protected Setup) settings.
  3. In the user manual: The PIN is often listed in the printer's user manual or documentation that came with the device.


Watch the reset video. After resetting, you generally have 2 hours to complete the setup. Decide if you want to connect the printer to the router or to print directly to the printer and bypass the router.

Many HP and other OEM printers have problems with the router when the router has two bands and both bands have the same name (SSID). Log into the modem and rename one of the bands. Alternately, contact your ISP and have them rename a band.

Or simply use Wi-Fi direct.

If English is not your native language or if you wish to get additional information not covered below, then use the HP and Microsoft support assistants. The latest HPSA supports 36 languages and can be downloaded here. Microsoft's AI assistant is in the latest Windows 10 and 11 releases and there are instructions here on how to enable the AI. Microsoft's AI assistant (Copilot) has a microphone button and supports natural language processing.



Envy 4510, 4511, 4512, 4513, 4516,4520, 4521, 4522, 4523, 4524, 4525, 4526, 4527, 4528, 4529


Wi-Fi Direct setup video using smartphone and Hp Smart. The printer uses only the 2.4 GHZ band so all systems need to be on the 2.4 if you use Wi-Fi direct. This is useful if you do not have access to the router or you want to bypass the router and print directly to the printer.
Wi-Fi direct is explained on page 37 of this User Manual

Wi-Fi reset video using control panel (lists 6978 but 45xx is same)


Network setup video connect to modem or routers. This is the normal network setup.

WPS or push button PIN setup is explained here. This is useful if no smartphone or a problem using HP Smart.


Full feature software: Nov 2021
Printer reference

Let me know if you have a flex system (Wi-Fi boosters or repeaters) as the setup is much more complicated for routers.


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