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‎03-13-2021 11:36 AM

HP Recommended
Product: Envy 5000
Operating System: Microsoft Windows 10 (32-bit)

How do I connect my printer via hardwire instead of wifi as the wifi is not good so want to do it straight from a hardwire USB please

Category:
1 REPLY 1

‎03-16-2021 01:14 PM

HP Recommended

@sheenae

 

Welcome to the HP support community.

  1. If you already connected the printer USB cable to your computer, disconnect it, and then remove the printer from your computer.

    Search for and open Printers & scanners, and then select the name of your printer from the list. Click Remove device, click Yes, and then restart the computer.

  2. Make sure an open USB port is available on your computer. Do not connect the printer to a USB hub or docking station as the printer might not receive enough power to operate properly.

  3. Go to HP Smart - Microsoft Store and install the HP Smart app.

  4. Open the app, and then follow the guided installation to complete the setup. If the setup does not begin automatically, click the Plus sign to add your printer.

You can refer this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers. 

Sandytechy20
I am an HP Employee

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